Kingsley Park® LIMITED WARRANTY

Published 09/7/2021 – 2:00 PM   |   

What is the Kingsley Park® limited product warranty?

Kingsley Park® products are high- quality, thoughtfully-designed home products with timeless style and great value.  We warrant to the original purchaser this product is free of defects in materials or workmanship for fifteen years (*special provisions noted below) from the date of purchase, under residential use conditions (sales receipt, electronic confirmation or proof of purchase is required).

At our sole discretion, the remedies available under this warranty will be either replacement of the defective part or full product replacement or refund of the product purchase price. For some products, there may be limited replacement parts available for purchase after the warranty expires - please visit www.kingsleypark.com or contact Kingsley Park Customer Service at cs@kingsleypark.com for details.

This warranty is valid only if the product has been assembled and maintained per Kingsley Park® instructions and does not cover abuse, accidents, commercial use beyond 5 years, vandalism, loss or any other cause not arising from defects in material or workmanship.  Additionally, this warranty does not include cosmetic issues (ex: fading, scratches, etc.) resulting from normal wear or dirt, water retention, internal/external surface contamination from exposure to environmental conditions and inclement weather. Inclement weather includes storms, tornadoes, hurricanes, hail, sleet, ice, moisture, rain, flooding, snow, sun, wind, etc. 

For additional warranty service or replacement part information, please call 1-866-405-5592 Monday - Friday, 8:00am - 5:00 pm EST. You can also email us at cs@kingsleypark.com or write us at Kingsley Park Attn: Customer Service, 10010 Aurora-Hudson Rd., Streetsboro, OH 44241, USA.  Please include an email and/or telephone number.  Some parts may not be available for purchase, please contact Kingsley Park Customer Service for more information.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*Special Provisions*

Address plaques: The warranty for Kingsley Park® address plaques is 5 years.